Frequently Asked Questions

Please review the frequently asked questions about the Better Evidence UpToDate Donation Program. For further questions, please contact:

When can I expect my subscription to start?

Once your application is approved, which may take up to several months, you will receive a confirmation email from UpToDate with log-in instructions that will allow you to activate your subscription.

How do I apply to renew my subscription?

To apply for renewal, please follow the instructions found under Renew an existing subscription. We will ask you to review and update your information and share feedback on your experience with UpToDate over the last year. You will have the opportunity to elect to download offline features if you have not already.

How is my usage information tracked or used?

All information provided to apply to the UpToDate-GHD Donation Program is confidential but may be subject to further inquiry and checks.

UpToDate, Inc. and the Global Health Delivery Project at Harvard reserve the right to gather and use de-identified data for monitoring and evaluation of uptake and usage, and to contact Grantees at any point in time during the Grant period for feedback and monitoring purposes.

How does the Global Health Delivery Project benefit from this program?

Administering the UpToDate-GHD Donation Program helps us achieve our mission--to create a global network of professionals dedicated to improving the delivery of value-based health care. We are able to use our broad reach to help connect the UpToDate product with the people in the places where it can have a significant impact.

Can I share my login information?

No, you cannot share your login. You must keep your account private and secure. You can share information you learn by sending topics from within the UpToDate platform to others or by printing materials.