Frequently Asked Questions

How does Better Evidence at Ariadne Labs benefit from this program?

Administering the Better Evidence-UpToDate Donation Program helps us achieve our mission--to create a global network of professionals dedicated to improving the delivery of value-based health care. We are able to use our broad reach to help connect the UpToDate product with the people in the places where it can have a significant impact.

How is my usage information tracked or used?

All information provided to apply to the Better Evidence-UpToDate Donation Program is confidential but may be subject to further inquiry and checks.

UpToDate, Inc. and Better Evidence at Ariadne Labs reserve the right to gather and use de-identified data for monitoring and evaluation of uptake and usage, and to contact Grantees at any point in time during the Grant period for feedback and monitoring purposes.

I have two jobs – one serving vulnerable populations and one working in a private academic setting. Can I still apply?

Yes, if you deliver medical care, medical education, or related services to vulnerable populations outside the US as part of your job and meet the other eligibility criteria, and neither you nor the (nonprofit or governmental) organization employing you can afford to subscribe to UpToDate, you may apply.

Please be sure to describe your work with vulnerable populations in your application.

Is it possible to track my new or renewal application status?

Yes. Log into your account at www.better-evidence.org to check your application status. Please revise your application if you notice a “Try Again” status with the information requested in your portal. 

Please note application processing can take up to 8 weeks. If your application has been "Under Review" for more than 8 weeks, please contact BEProviders@ariadnelabs.org. 

Read more about Is it possible to track my new or renewal application status?

I am a current donation recipient. How far in advance of my subscription’s expiration date should I apply for a renewal?

We recommend you apply for renewal about one to three months before your subscription ends. To determine if you are able to apply for renewal at this time, please log in with the email you originally used to apply and check your application portal. The portal will not let you renew your subscription before three months prior to your subscription ending.  Read more about I am a current donation recipient. How far in advance of my subscription’s expiration date should I apply for a renewal?

Pages